A life & health insurer faced a long-term disability claim whose reported limitations were difficult to reconcile with the claimant’s daily activity. Discreet activity checks and interviews established the facts.
The medical file was ambiguous and the claim had been open for an extended period. Our client required an objective, fair, and fully documented account of the claimant’s functional capacity before making a decision.
We deployed measured activity checks and structured interviews, adhering strictly to privacy standards and the dignity of the claimant.
Objective observation of functional capacity over a defined period.
Statements gathered from relevant parties to corroborate findings.
Every step conducted within our Code of Ethics and privacy obligations.
This case study is anonymized and illustrative. Client identities and case specifics are withheld to protect confidentiality.
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