How Northwood & Associates collects, uses, protects, and discloses personal information.
Effective date: January 2026. Northwood & Associates (“we,” “us,” or “the firm”) is committed to protecting the privacy of the personal information entrusted to us. This policy explains our practices in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Our President serves as Chief Privacy Officer and is responsible for the firm’s compliance with this policy. Questions may be directed to our Corporate Headquarters or to referrals@northwood-pi.com.
We collect personal information necessary to provide our investigative and screening services and to respond to enquiries, including:
Personal information is used to deliver the services requested by our clients, to respond to enquiries, to fulfill legal and regulatory obligations, and to maintain the security and integrity of our operations. We do not sell personal information.
By submitting a form on this website, you consent to our collection and use of the information provided for the purpose of responding to your enquiry, consistent with Canada’s Anti-Spam Legislation (CASL). You may withdraw consent at any time by contacting us, subject to legal and contractual restrictions.
Investigative work is conducted with strict confidentiality. We disclose personal information only as required to perform an authorized engagement, as permitted or required by law, or with your consent. Where we engage trusted network partners to support an international matter, we require comparable standards of protection.
We maintain physical, organizational, and technological safeguards appropriate to the sensitivity of the information, including encrypted transmission of website submissions and restricted, audited access to investigative databases.
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law, after which it is securely destroyed or anonymized.
Subject to legal exceptions applicable to investigative bodies, you may request access to the personal information we hold about you and request correction of inaccuracies. Contact our Chief Privacy Officer to make a request.
We may update this policy from time to time. The current version is always available on this page, with the effective date noted above.
Northwood & Associates — Corporate Headquarters
50 McIntosh Drive, Suite 207, Markham, ON L3R 9T3
Tel: 416.444.4610 · Email: referrals@northwood-pi.com