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Case Study · Undercover Assignment

Resolving a prolonged internal labour dispute

A manufacturer facing recurring workplace disruption engaged us to understand the root cause. A discreet undercover placement surfaced the facts management could not obtain from within.

The brief

Disruption from within, cause unknown.

Productivity losses and escalating tension pointed to an internal source, but internal enquiries had stalled. Our client needed an impartial, ground-level account without alerting those involved.

Our approach

Placed inside, entirely discreet.

A trained investigator was placed undercover within the operation, observing and documenting over a sustained period without compromising the assignment.

  • Covert placement

    An investigator embedded within the workforce under full cover.

  • Sustained documentation

    Daily observations logged with precision and impartiality.

  • Actionable reporting

    Findings delivered in a form management and counsel could act on.

The outcome

Root cause identified — and resolved.

Identified
Source of the disruption
Discreet
Cover maintained throughout
Resolved
Actionable findings delivered
Workplace matters

Understand what’s really happening.

Discuss a confidential undercover or workplace investigation with our team.

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