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Division 01 · Insurance

Insurance Investigations

Protecting insurers against exaggerated and fraudulent personal-injury and property claims — through disciplined covert surveillance, verified pre-surveillance intelligence, and comprehensive claims investigation.

Overview

Evidence that stands up — from first notice of loss to final adjudication.

Exaggerated and fraudulent claims cost insurers millions each year. Northwood & Associates deploys trained field personnel, nationwide databases, and court-ready documentation to establish the facts of a claim with precision and discretion.

Every assignment is coordinated through our CaseTrak platform, giving adjusters and counsel real-time visibility into surveillance logs, evidence, and reporting — all under strict privacy compliance.

Core areas covered

A disciplined, three-stage methodology.

Training & Equipment

Mandatory training for all field personnel covering covert surveillance, static observation, and mobile tracking — deployed with professional-grade equipment.

Pre-Surveillance

Positive subject identification is confirmed prior to mobilization, using nationwide databases — ensuring resources are committed only against verified subjects.

Investigative Actions

Full-spectrum claim investigation — from accident reconstruction and activity checks to claimant, police, and employer interviews and financial reporting.

Investigative actions

Every angle of a claim, covered.

Our investigators build a complete evidentiary picture — combining field surveillance with documentary and testimonial evidence to support fair, defensible claim decisions.

Assign an Investigator
  • Personal injury investigation
  • Liability & litigation support
  • Property loss through fire or theft
  • Accident reconstruction
  • Claims history
  • Locating witnesses & statements
  • Claimant, police & employer interviews
  • Activity checks
  • Financial reports
  • Contestable death claims
Resources

Fact sheets & documentation.

Download detailed overviews of our insurance-investigation capabilities.

Secure tool

Northwood & Associates Database Searches

Authorized clients can initiate a subject search across our nationwide investigative databases. Access is restricted and audited.

Subject verification Claims history Asset locate Witness locate

Restricted access · Client credentials required · All searches are logged for compliance.

Assign a case

Put an experienced insurance investigator on your file.

Submit your matter through the MJM CaseTrak secure referral application, or contact our Markham headquarters directly.

Open CaseTrak Referral Call 416.444.4610
Call Refer a case